Customer Service Guide


Need a system for creating incredible customer service? As photographers serving consumers, half of what we offer is an amazing experience to our clients. It’s what they will remember every time they look at images you’ve created for them.

So we’ve created a step-by-step manual of customer service that will help you create a system of CS inside your business. From what your customer sees on the front end, to how to create, implement and keep up with good customer service on the back end, this manual will help you get started to making customer service a priority in your business.

With a good system, you will learn and be able to provide stellar service to every client that is consistent, efficient and makes them want to rave about you to every other person they know.

Includes Client Education Materials:

  • Customer Service Step-by-Step Guide
  • 40 Conversation Starters To Help You Connect With Your Clients
  • Resource List For Customer Service
  • Workflow System (all layered, fully editable .psd files)
    • Client Workflow Board
    • Client Workflow File Checklist
    • Client Workflow Desktop Background
  • 4 Correspondance Cards
    • 5×5 tri-fold Welcome Card
    • 5×7 Boutique Shape Hello Card
    • 5×5 double sided Reminder Card
    • 5×7 Boutique Shape Thank You Card


This product is a downloadable guide that includes checklists, systems step-by-step and our full PDF Customer Service manual. Any files listed as editable require Photoshop CS6 or higher.


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